Right to withdraw & Withdrawal form
Consumers are individuals acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession.
Right to withdraw
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to withdraw, you must inform us (proCampus GmbH, Davenportplatz 12, Geb. 86, 67663 Kaiserslautern; Tel: +49 (0)631/205-4995; Fax: +49 (0)631/205-4996; email@example.com) of your decision to withdraw this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, which is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exertion of the right to withdrawal before the withdrawal period has expired.
Effects of the withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to withdraw from this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you wish to withdraw from this contract, please complete and submit this form.
(proCampus GmbH, Davenportplatz 12, Geb. 86, 67663 Kaiserslautern; Fax: +49 (0)631/205-4996; firstname.lastname@example.org)
– I/We (*) hereby give notice that I/We (*) withdraw my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate.
Exclusion and/or premature expiration of the right to withdraw
The right to withdraw does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union. Furthermore, there is no right of withdrawal, if the contract is subject to services related to leisure activities, if the contract provides for a specific date or period of performance.